Shipping policy

At Anant Krsna (OPC) Private Limited, we take pride in delivering fresh, high-quality perishable products. Please review our shipping and return guidelines carefully before placing your order.


Shipping & Delivery

We currently deliver within specific serviceable areas. Availability can be checked at checkout on our website or mobile app.

Orders are processed and dispatched within 3–6 hours of confirmation.

Please ensure someone is available to receive and inspect the delivery promptly upon arrival.


Return Policy for Perishable Products

Returns are accepted only on the day of delivery due to the perishable nature of our products.

If you receive a damaged, defective, or incorrect item, you must notify us immediately and initiate a return on the same day.

Products must be in original condition with tags, packaging, invoice, courier receipt, and any documents received.

Return Process:
Email us at contactus@cotyledon.co.in to request approval. Once approved, return the product to:

Anant Krsna (OPC) Private Limited,
C103, 4th Floor, C Block, South City 2, Sector 49,
Gurugram – 122108

Note: Returns without prior approval will not be accepted.


Refunds

After receiving your return, we will inspect the product and notify you of the refund status.

Approved refunds will be issued to your original payment method within 7–10 business days.

If you haven’t received your refund within 15 business days, contact us at contactus@cotyledon.co.in.


Cancellations

Orders can be cancelled only before shipment.

Once dispatched, orders cannot be cancelled but can be returned as per our Return Policy.

Email us at contactus@cotyledon.co.in for cancellation requests.


Exchanges

For faster service, please return the item first. Once approved, place a new order for the desired product.


For any questions or concerns, reach out to us at contactus@cotyledon.co.in.
Thank you for choosing Anant Krsna.